Shipping policy
Welcome to Fashankismot.com. We are committed to delivering your favorite men's and women's fashion products safely, efficiently, and on time. This Shipping Policy explains our shipping process, delivery timelines, shipping charges, order tracking procedures, and other important information related to the shipment of orders placed through our website.
By placing an order on Fashankismot.com, you agree to the terms and conditions outlined in this Shipping Policy.
1. Company Information
Business Name: Fashankismot.com
Category: Men & Women Fashion
GST Number: 19BCEPN8881M1ZO
Email: fashankismot@gmail.com
Phone: 9735030518
Address: Bapulirchak, Mayahowri, Bakultala, Pin Code – 743337, West Bengal, India
2. Order Processing Time
All orders placed on Fashankismot.com are processed after successful confirmation of payment or order placement in the case of Cash on Delivery (COD).
Standard Processing Time:
- Orders are typically processed within 1–3 business days.
- Orders placed on weekends or public holidays may be processed on the next working day.
- During high-demand periods, festive seasons, promotional sales, or unforeseen circumstances, processing times may be slightly extended.
We strive to dispatch all orders as quickly as possible while maintaining strict quality checks.
3. Shipping Coverage
Fashankismot.com currently ships products across most serviceable locations within India.
Our logistics partners deliver to a wide range of cities, towns, and villages. However, delivery availability depends on courier service coverage and operational constraints.
Certain remote or restricted areas may require additional delivery time or may not be serviceable.
If your location is not serviceable, we will notify you and initiate a refund if payment has already been made.
4. Shipping Charges
Free Shipping
We may offer free shipping on selected products, promotional campaigns, or minimum order values as announced on our website.
Standard Shipping Charges
For orders that do not qualify for free shipping, shipping charges may be applied during checkout.
Shipping costs are calculated based on:
- Delivery location
- Product weight
- Package dimensions
- Courier service availability
- Promotional offers
The final shipping charge, if applicable, will be displayed before order confirmation.
5. Estimated Delivery Time
Delivery timelines may vary depending on your location and courier partner availability.
Typical Delivery Estimates
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–7 Business Days |
| Tier 2 Cities | 4–8 Business Days |
| Rural Areas | 5–10 Business Days |
| Remote Locations | 7–14 Business Days |
Please note that these timelines are estimates and not guaranteed delivery dates.
Factors that may affect delivery:
- Weather conditions
- Public holidays
- Natural disasters
- Transportation disruptions
- Government restrictions
- Courier operational delays
6. Order Confirmation
Once an order is successfully placed, customers will receive an order confirmation via email, SMS, or other available communication methods.
The confirmation may include:
- Order number
- Product details
- Billing information
- Shipping information
- Payment status
Customers are advised to review all information carefully and contact us immediately if corrections are required.
7. Shipment Dispatch Notification
After your order is packed and dispatched, you will receive a shipping confirmation notification.
This notification may include:
- Courier partner details
- Tracking number
- Shipment status
- Estimated delivery date
Tracking information may take up to 24–48 hours to become active after dispatch.
8. Order Tracking
Customers can track their shipments using the tracking information provided after dispatch.
Tracking updates are subject to courier partner systems and may occasionally experience delays.
If you encounter any issues tracking your package, please contact our support team at:
Email: fashankismot@gmail.com
Phone: 9735030518
We will assist you in obtaining the latest shipment information.
9. Cash on Delivery (COD)
Fashankismot.com may offer Cash on Delivery services for eligible locations.
Important COD Guidelines:
- COD availability depends on courier service coverage.
- Customers must provide accurate contact details.
- Repeated order refusals may result in COD restrictions for future orders.
- Customers should ensure someone is available to receive the package.
For high-value orders, we may request additional verification before shipment.
10. Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
Please ensure:
- Correct recipient name
- Accurate mobile number
- Complete house/building details
- Proper locality and landmark information
- Correct city, state, and PIN code
Fashankismot.com shall not be responsible for delays or non-delivery resulting from incorrect shipping information provided by customers.
If an address correction request is received before dispatch, we will attempt to update the information whenever possible.
11. Failed Delivery Attempts
Our courier partners generally make multiple delivery attempts before returning a package.
Delivery may fail due to:
- Customer unavailable
- Incorrect address
- Incorrect phone number
- Refusal to accept delivery
- Restricted access to delivery location
If a package is returned due to failed delivery attempts, customers may be required to pay additional shipping charges for re-shipment.
12. Delayed Deliveries
Although we make every effort to ensure timely delivery, delays may occur due to circumstances beyond our control.
Common causes include:
- Weather disruptions
- Floods or natural disasters
- Political disturbances
- Transportation strikes
- Courier network issues
- Public holidays
- Regulatory restrictions
Fashankismot.com will not be held liable for delays resulting from such events.
However, our support team will work closely with courier partners to help resolve delivery concerns.
13. Undeliverable Packages
Packages may be returned to us when:
- The address is incorrect.
- Delivery is repeatedly unsuccessful.
- The customer refuses delivery.
- The package remains unclaimed.
Once returned, we may contact the customer regarding re-shipment options.
Additional shipping charges may apply for re-delivery.
14. Partial Shipments
In certain situations, an order containing multiple items may be shipped in separate packages.
Reasons may include:
- Inventory availability
- Warehouse logistics
- Product sourcing requirements
- Courier limitations
Customers will receive tracking details for each shipment where applicable.
No additional shipping charges will be imposed for approved partial shipments unless clearly communicated beforehand.
15. Packaging Standards
We take great care in packaging all fashion products to ensure they reach customers in excellent condition.
Our packaging process includes:
- Quality inspection
- Secure folding and packing
- Protective packaging materials
- Shipment labeling and verification
Customers are encouraged to inspect packages upon delivery.
16. Damaged Packages
If you receive a visibly damaged package:
- Take photographs before opening.
- Record an unboxing video whenever possible.
- Contact us within 48 hours of delivery.
- Share relevant evidence with our support team.
Failure to report shipping damage within the specified timeframe may affect claim eligibility.
Each case will be reviewed individually according to our return and refund policies.
17. Lost Shipments
In rare situations where a shipment is lost during transit, we will coordinate with the courier partner to investigate the matter.
Resolution may include:
- Replacement shipment (subject to stock availability)
- Refund approval after courier investigation
- Alternative mutually agreed solution
Investigation timelines depend on courier partner policies.
18. International Shipping
Currently, Fashankismot.com primarily serves customers within India.
If international shipping becomes available in the future, additional charges, customs duties, taxes, and regulations may apply depending on the destination country.
International customers will be informed of applicable charges before order confirmation.
19. Force Majeure
Fashankismot.com shall not be liable for shipping delays, delivery failures, or service interruptions resulting from events beyond reasonable control, including but not limited to:
- Natural disasters
- Earthquakes
- Floods
- Fires
- Epidemics
- Government actions
- War
- Civil unrest
- Transportation failures
- Telecommunications disruptions
Delivery schedules may be adjusted accordingly during such circumstances.
20. Customer Support
For shipping-related questions, concerns, or assistance, please contact us:
Fashankismot.com
Email: fashankismot@gmail.com
Phone: 9735030518
Address: Bapulirchak, Mayahowri, Bakultala, West Bengal – 743337, India
21. Policy Updates
Fashankismot.com reserves the right to modify, update, or revise this Shipping Policy at any time without prior notice.
Changes become effective immediately upon publication on the website. Customers are encouraged to review this page periodically to stay informed about our shipping practices.
By placing an order through Fashankismot.com, you acknowledge that you have read, understood, and agreed to this Shipping Policy.