Contact information
Welcome to Fashankismot.com, your trusted online destination for stylish and affordable fashion for men and women. We are committed to providing a seamless shopping experience, premium customer support, and timely assistance for all your queries. Whether you have questions about products, orders, payments, shipping, returns, or general information, our customer support team is here to help.
We value every customer and believe that excellent communication is the foundation of a successful shopping experience. If you need assistance at any stage of your shopping journey, please feel free to contact us using the details provided below.
Business Information
Store Name: Fashankismot.com
Business Category: Men & Women Fashion
GST Number: 19BCEPN8881M1ZO
Business Email: fashankismot@gmail.com
Phone Number: 9735030518
Business Address:
Bapulirchak, Mayahowri, Bakultala
South 24 Parganas, West Bengal
PIN Code – 743337
India
Customer Support
At Fashankismot.com, customer satisfaction is our top priority. Our dedicated support team is available to assist you with various concerns, including:
- Product inquiries
- Order placement assistance
- Order tracking requests
- Shipping-related questions
- Payment support
- Return and refund requests
- Exchange-related assistance
- Account-related issues
- Technical website support
- Feedback and suggestions
If you have any questions regarding our products or services, we encourage you to contact us through email or phone. Our team strives to respond to all customer inquiries as quickly as possible.
Email Support
Email Address:
fashankismot@gmail.com
Email support is one of the most convenient ways to reach us. Customers can send detailed inquiries regarding orders, product information, returns, exchanges, or any other concerns.
When contacting us by email, please include the following information whenever applicable:
- Full Name
- Order Number
- Registered Email Address
- Contact Number
- Detailed Description of the Issue
Providing accurate information helps us resolve your concerns more efficiently and ensures faster response times.
Our customer service team aims to respond to email inquiries within 24 to 48 business hours.
Phone Support
Customer Care Number:
9735030518
Customers may contact us directly during our business hours for immediate assistance regarding:
- Product details
- Order status
- Shipping updates
- Return requests
- Refund inquiries
- General support
Please keep your order details ready while calling so that our representatives can assist you efficiently.
Business Address
Fashankismot.com
Bapulirchak, Mayahowri, Bakultala
South 24 Parganas
West Bengal – 743337
India
This address serves as our official business correspondence location. Customers may use this address for communication related to legal notices, official documentation, and business inquiries.
Please note that returns should not be sent directly to this address unless specifically instructed by our customer support team.
Order Support
For assistance regarding your order, customers can contact our support team through email or phone.
Common order-related inquiries include:
Order Confirmation
After placing an order, customers receive an order confirmation email containing purchase details. If you do not receive the confirmation email, please contact our support team.
Order Modifications
Customers who need to modify an order should contact us as soon as possible. While we will make reasonable efforts to accommodate changes, modifications may not be possible once processing or shipping has begun.
Order Cancellation
Order cancellation requests must be submitted promptly after placing the order. Once an order has been processed or dispatched, cancellation may no longer be possible.
Shipping Assistance
Our support team is available to help customers with shipping-related questions and concerns.
You may contact us regarding:
- Shipping timelines
- Delivery status
- Tracking information
- Delayed deliveries
- Lost shipments
- Delivery address corrections
We work with trusted logistics partners to ensure that products are delivered safely and efficiently.
Customers are encouraged to verify shipping information carefully before completing their purchase to avoid delivery issues.
Returns and Refund Support
Customer satisfaction is important to us. If you experience any issues with your order, our customer support team can assist you with return and refund procedures according to our applicable policies.
Please contact us before initiating a return request.
When requesting a return or refund, customers should provide:
- Order Number
- Product Name
- Reason for Return
- Photographs (if applicable)
Our team will review the request and provide further instructions.
Product Information Assistance
If you need help selecting the right product, our support team is available to answer questions regarding:
- Product specifications
- Material details
- Size information
- Color availability
- Product care instructions
- Fashion recommendations
We aim to provide accurate and detailed product information to help customers make informed purchasing decisions.
Payment Support
Customers experiencing payment-related issues can contact us for assistance.
Common payment inquiries include:
- Failed transactions
- Payment confirmation delays
- Duplicate payments
- Refund status
- Payment gateway issues
For security reasons, customers should never share sensitive payment information such as card numbers, CVV codes, OTPs, or banking passwords through email or phone.
Account Assistance
If you encounter difficulties with your account, our support team can assist with:
- Login issues
- Password reset requests
- Profile updates
- Account verification
- Order history inquiries
We are committed to maintaining the security and privacy of customer accounts.
Privacy and Data Protection
Fashankismot.com values customer privacy and takes reasonable measures to protect personal information.
If you have concerns regarding:
- Personal data usage
- Privacy practices
- Data security
- Account information
You may contact us directly at:
Email: fashankismot@gmail.com
Our team will address privacy-related concerns in accordance with applicable laws and company policies.
Business Hours
Our customer support team generally operates during standard business hours.
Support Availability:
Monday – Saturday
10:00 AM – 6:00 PM (IST)
Support requests submitted outside business hours, on Sundays, or during public holidays may be addressed on the next working day.
Response times may vary during peak shopping seasons, promotional campaigns, and holidays.
Feedback and Suggestions
We continuously strive to improve our services and welcome customer feedback.
If you have suggestions regarding:
- Website experience
- Product quality
- Delivery services
- Customer support
- New product categories
Please share your thoughts via email at:
Your feedback helps us enhance our products, services, and overall shopping experience.
Business and Partnership Inquiries
Businesses, suppliers, influencers, and potential partners interested in collaborating with Fashankismot.com may contact us through our official email address.
Please include:
- Company Name
- Contact Information
- Purpose of Inquiry
- Relevant Proposal Details
Our team will review your request and respond if there is a suitable opportunity for collaboration.
Contact Summary
Website: Fashankismot.com
Business Category: Men & Women Fashion
GST Number: 19BCEPN8881M1ZO
Email: fashankismot@gmail.com
Phone: 9735030518
Address:
Bapulirchak, Mayahowri, Bakultala
South 24 Parganas, West Bengal – 743337
India
Thank you for choosing Fashankismot.com. We appreciate your trust and look forward to serving your fashion needs with quality products, reliable service, and dedicated customer support. Our team remains committed to ensuring a smooth, secure, and enjoyable shopping experience for every customer.